The competitive environment for cloud core financial management suites has intensified since 2018. Solutions have become more robust and comprehensive, resulting in increased adoption, especially among services-centric organizations. Some positions have changed since the 2018 edition of this Critical Capabilities report, mostly due to client perceptions identified by the survey that supports this research.
Vendors rated as Leaders in the companion Magic Quadrant do not necessarily make them right for your business. It is important to select the most appropriate vendor and solution for your use case to avoid compromising your success.
According to survey respondents, product functionality is the most important decision factor in cloud core financial management suite evaluations. A key task is to monitor vendor roadmaps for new important functionality, such as artificial intelligence (AI) and machine learning (ML).