As enterprises embrace digital business, IT organizations are rapidly adopting new technologies. The new hybrid IT landscape includes traditional environments such as datacenter and desktop and evolving new technologies such as cloud, containers, and the internet of things (IoT).
The practice of IT and software asset management must expand and modernize to support the expanding responsibilities of IT and the new types of assets and resources that are quickly becoming mainstream.
There are six critical shifts that ITAM and SAM teams must make to modernize and remain relevant in this new technology landscape.