Resources
Improving quality management in manufacturing
The current challenges that manufacturers face around quality practices, and how the intersection of IoT, cognitive computing and quality management can drive new levels of business value
Writing the Modern Customer Service RFP
Handbook. Writing The Modern Customer Support Platform RFP. Say goodbye to legacy. See what you need from your platform to satisfy today's customer.
The API Buyers Guide
Everything Technical Leaders Need to Know About Purchasing APIs
BRIDGING THE TECHNICAL SKILLS GAP
How IT teams can keep up with growing talent needs as technology and big data mature
Avoid Common Digital Transformation Pitfalls
Some of the most common risks, challenges and roadblocks that threaten to derail organizations from executing sweeping digital transformation projects
Driving digital destiny Digital Reinvention in automotive
Automotive firms need to rethink their organizations from the ground up. As the birthplace of traditional production chains, the automotive industry is transitioning from a vehicle-centric view to a state of deep, sustained customer centricity. It is doing this through a process we call Digital Reinvention
Cognitive Manufacturing An Overview and Four Applications that are Transforming Manufacturing
This paper explains the importance of cognitive manufacturing while highlighting four fundamental manufacturing applications: asset performance management, process and quality improvement, resource optimization, and supply chain optimization.
Top Priorities for Tech & Service Providers: Leadership Vision for 2021
Technology and service providers need to prepare for a set of external forces that will impact their markets, their clients and their organization in the coming years. These forces emerge from changing customer demand, shifting industry dynamics, emerging technology and trends, challenges from new (and old) entrants, disruptive business models and geopolitics. Download our e-book to uncover the trends and challenges facing your role as a product manager.
Digital Transformation for Professional Services Firms
Learn how digital transformation can help your services organization: Improve resource utilization; Increase customer retention...
Thrive in the Age of Digital Disruption
Understand and plan for the many challenges of digital transformation including how to manage customer expectations, balancing optimization with innovation...
