3 patient experience questions answered
The published report from SMG identifies 12 key takeaways that HCOs can use to go beyond CAHPS and incorporate the culture of PX at every level of the organization.
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Download this eBook to learn how you can develop a stronger security strategy for your AWS container deployments
Read this white paper to gain a deeper understanding of why you should care about customer identity and access management?
Customer insights (CI) professionals should use Forrester's Now Tech report to understand the value they can expect from a digital intelligence technology provider and select vendors based on size and functionality.
Get 48 pages of great advice, best practices and case studies—plus 10 Ways to Win With Talent Analytics
Finance leaders can take steps along the modernization journey to deliver tangible results in months, not years
With IBM SPSS Statistics’ easy-to-use software, you can save valuable time, allowing your team to focus on insights and gain a competitive advantage.
Download the report today for valuable information and guidance that can inform your security strategy.
App integration, mobile enablement, cost savings drive organizations to cloud workplace collaboration services
Read this paper to learn six practical approaches that can help you combine technological and human intervention to bridge the multi-million-person cybersecurity talent shortage.
Learn how to overcome barriers and deploy a reliable high-performance storage with Lightbits LightOS, the first Software-Defined NVMe/TCP Storage Solution with Clustering Support.
This white paper gives invaluable insight into topics such as which industries are the most cyber vulnerable, the most common third-party security gaps, and how the size of an organization correlates to the likelihood of a cyber incident
The main tenets of strategic human capital management, as well as its importance and benefits
Maria Voronina, strategic planning manager at Chobani, and Steven Wengrovitz, head of research at Uber Eats, provide practical guidance on how you can use real-time research insights to help your organization adapt and succeed during times of change.
How can you tell if the time is right for your software business to launch a partner network program?
This is the first industry-specific report into e-commerce bots
Nine of the most exciting trends developing in the world of marketing in 2019.
Critical information you need to consider along with some tough questions to ask when evaluating your options for a leave administration solution.
Download Gartner's research to help you prioritize digital business efforts in five areas: Fast Lane, Growth Lane, Fix-it-Lane, Slow Lane and Exit.
Learn a straightforward way to get started with an internal firewall
Learn how to address the #1 challenge in the Salesforce delivery process
Key statistics and trends from industry reports and surveys to help you deal with the changes in digital and ecommerce.
Five important categories of policy development to consider through a legal lens in and after a pandemic
Discover how organizations can improve their cloud service integration capabilities through the use of an integration platform as a service (iPaaS)
The advantages of IoT are significant however there are basic hurdles to overcome when entering into this connected world.
Uncover some of the things you’ll want to consider before making a decision on your future distributed application platform
How the Cloud Beats On-Premise Tax Tech - A Thomson Reuters ONESOURCE whitepaper
Organizations across are relying on Box and Office 365 to get a consolidated content layer to improve productivity, collaboration, security, and compliance.
3 simple steps to facilitating great employee conversations that increase engagement
Ensure your performance management practices are as effective as possible with these 5 steps
The next decade will require a pivotal transformation from traditional customer experience (CX) metrics to modern experience management (XM) programs.
Growing a global team: what you need to know. Read the ebook
Download this free white paper today to discover how security intelligence and its outputs can transform your security program and make the greatest impact
If you haven’t implemented a code review process in your org, this guide will walk you through how.
Learn five ways Citrix Workspace prioritizes user experience and security
Learn 5 steps to building a process-centric IT organization and effectively position your team for the future
Breaking down the top five hidden costs of business communications systems
With each passing year, just as in the CRM market, the shift towards cloud that is happening will rise…
Choosing a CSPM solution that works successfully with your existing security infrastructure requires an understanding of what is being offered. Sonrai Security's free ebook provides the background to match a solution to your needs.
Download this ebook to guide you through choosing the right ABM vendor for your B2B Marketing and Sales team
Use this easily consumable reference architecture to design a hybrid cloud data analytics solution to handle compute and memory hungry AI workloads.
Learn more about the process automation options that are available to you and how to use them in order to improve your finance and accounting operations
The 2021 CIO Agenda highlights four key activities that distinguish top organizations from typical and trailing counterparts when it comes to digital business acceleration.
Download your Guide to Coaching Leadership and learn what employees need to be fully engaged at work, key commitments and characteristics of a coaching leader, and more…
A new IDG survey explores how IT Operations, NOC, DevOps and SRE teams have been impacted as the demand for digital services skyrocket and a remote workforce model in place for the unforeseeable future.
FIND OUT HOW TO GET ALL YOUR SALES REPS TO PERFORM LIKE THE TOP 1%
Understand and explore the importance of employee engagemen and driving employee retention and satisfaction.
A broader overview of the role of anomaly detection in banking (beyond fraud) and ways to integrate the process into existing workflows.
In this eBook, we share four key steps for building and executing an effective CX ROI strategy, and explore the sometimes-obscure value proposition of CX intelligence. In this eBook, we share four key steps for building and executing an effective CX ROI strategy, and explore the sometimes-obscure value proposition of CX intelligence
Learn more about those who lead and those who don’t. You’ll also find out if you are a leader, and get tips on what to do if you are not.
Learn what it takes to build a modern, best-in-class ABM program
This report focuses on the challenges associated with IFRS 17 reporting, and consider solutions to those challenges from the perspectives of accounting policy and technology implementation.
An annual benchmark study exploring best practices in Account-Based Marketing.
Data projects can get messy, fast. That’s why we created this checklist to break them down into a clear, repeatable process.
So how can you ensure the third-party companies you partner with won’t put your (and your users’) data at risk? Better yet, how can you evaluate the trustworthiness of third-party companies before you partner with them?
A four-step process to help you set up strong relationships for continued talent success.
Research from KnowBe4 highlights employee Phish-prone™ percentages by industry, revealing at-risk users that are susceptible to phishing or social engineering attacks
A summary of the decisive moments that play the biggest role in the success of cross-platform onboarding.
What will the process mining market look like in 2025?
With CXone, OneSource has turned it all around: Performance measures and post-call customer satisfaction have all improved significantly. Download PDF
Can the Talent Market Keep Up with Emerging Technology? Hiring Emerging Tech Talent: 5 Strategies That Work. Top Insights for Recruiting Success …
A review of the current state of the mobile market, what to expect in 2019, and how to most effectively and efficiently drive app acquisition, engagement, retention, advocacy, and accurate attribution.
It’s no secret manufacturers are looking to realize the promise of smart manufacturing in order to drive growth and stay ahead of the competition. At Plex Systems, we wanted to know what was driving these innovative businesses
Reputation.com's 2019 Healthcare Reputation Report Makes Case for Investing in Reputation Management as a Key Element in Improving Patient …
Better understand how your email analytics capabilities stack up against your peers’ and where you have email performance visibility gaps
Handbook. Writing The Modern Customer Support Platform RFP. Say goodbye to legacy. See what you need from your platform to satisfy today's customer.
Read the report for important insights about how property managers can analyze review text to determine what's important to tenants, and to identify problem …
This whitepaper aims to introduce the reader to microservices and to define their key characteristics and benefits.
The ultimate guide to accounting and financial management software for financial services
Insider’s guide to payroll and a smooth payroll transition.
This report tells you the most important things to know about DevOps
This eBook will cover 10 strategies that can help you cut a sizable chunk of your overhead.
Learn about website skimming attacks - How they happen, how your website can be vulnerable, and how to protect it…
Customer Data Platforms are an essential tool for building one-to-one relationships with your customers, but how do you separate true CDPs from the pretenders?
Find out how an Intelligent Virtual Assistant can help the sales functions within your business.
What is conjoint analysis, how does it work, when, and why to use it?
A framework to help you define and implement a successful multi-cloud strategy
Upwork teamed up with inbound marketing leader HubSpot to create this eBook which provides a 2-Step plan to help any organization achieve their marketing goals
Understand Cloud-Native Securit, the landscape and risks associated with it, and what you can do to detect attacks…
Download the report to get insights on how to effectively use video for onboarding, training, internal communications, and knowledge sharing.
A quarterly snapshot of the market trends driving the push towards a more flexible workforce
Solution brief: Retail Industry Intel® Smart POS Module (Intel® SPOSM)
20 “must-reads” hand picked by our team of industry thought leaders
This report explores the trends that are pushing businesses to leverage flexible, remote teams.
Achieve realistic light for a wide range of art styles while keeping your game optimized for performance. This e-book outlines some of the tools and features you’ll find useful as you get started with the Universal Render Pipeline.
Learn what to include in your wireless network monitoring.
HOW A UCaaS SYSTEM DOES MORE THAN JUST COMMUNICATION AND COLLABORATION
What is influencer marketing and how can it level up your marketing strategy? Find out all you need to know with our the ultimate guide for 2021.
(US) 6 essential workforce management strategies that will help you design a safe and productive return-to-work plan
Check out our 10 Best Practices for Remote Agent Success – The 2021 Experts Guide.
Are you considering hiring international employees? Growing a global business is as exciting as it is daunting.
This eBook is split into two sections: How you can get usefulinformation from social data to help your business, and how you can use social to communicate effectively with all of your stakeholders.
25 real-world examples to inspire you on your real-time 3D journey. Discover how leading companies are creating and deploying immersive, realistic 3D representations of their products in AR, VR, and other…
How Multiplay supports Bohemia Interactive’s game server hosting challenges
Reasons for commercial Wi-Fi’s shortcomings, the impact of its inefficiency and inadequate performance and why organizations should consider a new approach to meet growing bandwidth, communications, and collaboration needs.
