Blog: How Effective Training Transforms Customer Experiences

Delivering effective learning experiences is crucial for organizations to develop their workforce and drive business success. Despite increased investment in learning and development (L&D) initiatives, many organizations are struggling to align their learning strategies with business priorities and deliver impactful learning programs.

According to a recent CIPD survey, the alignment of learning strategies with organizational and people priorities has experienced a decline from 77% to 67% over the past two years. This misalignment has far-reaching consequences, affecting not only leadership but also the learners themselves. In fact, 41% of learners reported that their working environments were not conducive to learning.