Resources
Webinar: Forrester Insights on How to Take Your CX to the Next Level with Customer Education
How well do your customers truly know your product? While its not the traditional measure of customer experience (CX), in todays world of increasingly complex products, product knowledge has become a crucial factor in driving brand loyalty.
Forrester Study: Driving customer loyalty and revenue-impact through learning
Learning platforms have evolved beyond compliance and employee training—they’re now a game-changer for customer and partner education. Leading organizations in the IT industry are leveraging these platforms to:
Customer Education Done Right
This video talks about the importance of Customer Education. Customer Education is the secret weapon to happy customers. Customer Education can help drive product adoption, customer loyalty, and retention. It has a direct impact on Customer Experience.
How to use customer education to accelerate customer time to value
Learn how personalized customer education drives faster product adoption and improves time to value.
Getting life-enriching drugs to market faster
PES increases chances of clinical trial success by driving clinical trial endpoint accuracy, consistency, and quality.
How to Build a Successful Customer Education Program
Do not miss out on these valuable insights that will help you optimize your customer education efforts and deliver long-term value to your business.
Steve Myers / Aditya Basu ALW session on partner training
Establishing a robust partner ecosystem is often a pivotal strategy for expansion in high-growth organizations. Partners help enter new markets, build solutions on top of provider platforms, and offer superior customer experiences.
Investing in employee learning.
Workers Credit Union trains highly skilled employees to deliver quality, immersive member services.
Digital-first learning drives engagement.
Momentum Group delivers virtual training that extends beyond compliance to unlock employee performance and potential.
Adobe Learning Manager for BFSI
Managing and training brokers in the banking and financial sector can be a challenging task. Fortunately, Adobe Learning Manager offers a smarter and more efficient way to empower your team and drive success.
Forrester Study: Driving customer loyalty and revenue-impact through learning
Learning platforms have evolved beyond compliance and employee training—they’re now a game-changer for customer and partner education. Leading organizations in the IT industry are leveraging these platforms to:
Webinar: Take Your Customer Experience to the Next Level with Customer Education Forrester
Discover how tailored customer education strategies enhance loyalty and experience in manufacturing
Case Study: How Texas Manufacturing Housing Division Built a Cost-Effective Training Program with Adobe Learning Manager
See how Texas transformed technical regulatory training into engaging online courses that saves each licensee up to $2,500 annually.
How Effective Training Transforms Customer Experiences
How a unified learning management system reduces technical debt and maximizes learning impact
Case Study: How Technicians at Analogic use Adobe Learning Manager to Cut Service Times
See how Analogic's training program reduced technician service ticket times by 14% while increasing skill levels by 58%.
How to Build a Successful Customer Education Program
Do not miss out on these valuable insights that will help you optimize your customer education efforts and deliver long-term value to your business.
5 Reasons Why Adobe Learning Manager is the Leading Customer Education Platform for Tech Enterprises
As tech companies continue to develop cu ing-edge products and services, the need for e ective customer education has become paramount. It is no longer su cient to merely o er a superior solution; success in an economy driven by innovation demands that customers understand, embrace, and fully utilize these technological advancements.
Case Study: How Adobe Uses Learning Manager Within Their Own Ecosystem
“Our technology evolves quickly,” says Hersey. “Our job is to ensure Adobe employees, partners, and customers get the training they need to get the most out of our apps.”
How a unified learning management system reduces technical debt and maximizes learning impact
How a unified learning management system reduces technical debt and maximizes learning impact
How to Build a Successful Customer Education Program
Do not miss out on these valuable insights that will help you optimize your customer education efforts and deliver long-term value to your business.
How to use customer education to accelerate customer time to value
Learn how personalized customer education drives faster product adoption and improves time to value.
On Demand: Building a Learning Culture to Engage Every Generation in the Workforce
Research by Adobe and Lighthouse found that outdated learning platforms can often deter Gen Z workers from learning initiatives. And though all workers agree that learning resources are important at work, those resources differ based on generational differences.
On Demand: Creating a Loyal Customer Fanbase with Training that Meets Diverse Learning Needs
Discover how businesses use personalized learning to retain customers and scale customer experience efforts.
On Demand: Forrester Insights on How to Take Your CX to the Next Level with Customer Education
How well do your customers know your product? It’s not the typical measure of CX, but with products growing more complex, product knowledge has become an essential component of brand loyalty.
On Demand: How to Design a Product-Centric Customer Education Strategy that Scales
What happens when you apply product management principles to create Customer Education that drives measurable results at scale? How do you transform your Customer Education offering into a product that your customers love to engage with time and again?
Forrester Study: Driving customer loyalty and revenue-impact through learning
Learning platforms have evolved beyond compliance and employee training—they’re now a game-changer for customer and partner education. Leading organizations in the IT industry are leveraging these platforms to:
The Great Learning Disconnect: What Your Employees Aren't Telling You
Lighthouse Research & Advisory, in partnership with Adobe, set out to uncover the truth. Our comprehensive study of 2,000 workers across generations and industries revealed surprising insights that can transform your approach to workplace learning.
Darwinbox Scales Up and Out with MongoDB
Tech startup Darwinbox has seen exponential growth since its first line of code was written in 2015. Today, the HR Software-as-a-Service (SaaS) platform handles all employee interactions from recruitment to retirement, is present in 116 countries, and has over 850 customers and more than 2.2 million daily users.
Zomato Manages High-Volume Data and Delivers High-Speed Success
Explore how MongoDB empowers Zomato's rapid growth. Hear from Zomato’s team how Atlas drives essential operations, from order tracking to featured restaurants, providing scalability and performance for Zomato's high-demand services.
How Canara HSBC Life Insurance Optimized Costs and Claims Processing with MongoDB
Canara HSBC’s digital transformation was centered on three technical pillars: the cloud, analytics, and mobility. The company focused on creating a more integrated organization and automating manual processes within the system.
Slicing Through Fintech: How slice is Revolutionizing India’s Financial Landscape with MongoDB-Powered Innovation
Slice has emerged as a leading innovator in India’s fintech ecosystem, focusing deeply on India’s young population. We’ve built a one-of-a-kind product that makes our customers’ financial experience more intuitive, rewarding, and truly delightful.
Tata Digital Harmonizes a Variety of Data, Powered by MongoDB Atlas
Tata Digital was founded in March 2019 as the newest company under India’s Tata Group. Tata Digital is the business’s digital backbone and unites all its consumer companies under one umbrella offering consumers a One Tata experience.
How slice Enables Credit Approval in Less Than a Minute for Millions of Indians
Speaking at the December 2022 MongoDB Day at Bangalore, Upendra described how slice is leading the disruption and innovation in the fintech ecosystem and setting global benchmarks.
How MongoDB Atlas provides a robust, no-maintenance and scalable application data platform that enables ongoing development for Yousician
MongoDB Atlas also enables much faster time to market for new services and features – Yousician can now spin up new clusters in ten minutes, rather than take a couple of days as was previously the case.
Modernization What’s Taking So Long?
You’ll learn how to discover and avoid the common pitfalls of modernization, optimize your chances for success, and achieve both the technological and business advantages of a successful modernization project.
Application-Driven Intelligence : Defining the Next Wave of Successful Modern Apps
Download the white paper to learn more about the requirements to successfully deliver application-driven intelligence and how you can started. To compete and win in the digital economy you need to make your applications smarter.
Embedding Generative AI and Advanced Search into your Apps with MongoDB
Technology leaders have quickly recognized that alongside the potential benefits of GenAI, there are also risks from the technology’s immaturity.
The Ultimate Guide to CPQ
CPQ software can provide numerous benefits and bring incredible value to your business in the ever-evolving manufacturing landscape. The technology provides an arsenal of benefits through versatile tools designed to adapt to a user’s needs. In this white paper, we provide an overview of the history of CPQ software and dive deep into the elements that make it an essential tool for digitally driven businesses today.
10 Signs You Need A CPQ Solution
Is your team is struggling to get quotes done accurately and quickly? It might be time to consider a CPQ software solution. CPQ stands for Configure-Price-Quote. It refers to a category of quoting software that is designed to manage complex product or service configurations and just about any type of pricing you need. Good CPQ software also helps your team automate or guide pricing and product selection, resulting in faster quote turnaround times and more closed deals.
GPU Price-Performance Benchmarking
Understand how various workloads perform on Linode compared to GPU-based virtual machines (VMs) from AWS, Azure, and GCP. Using a standardized and repeatable testing methodology, Cloud Spectator tested four different GPU-based VMs to evaluate performance for a wide range of workloads. This report is available as an instant download with no registration required.
SOFTWARE ENGINEERING: WHY HAS IT ELUDED DATA-DRIVEN MANAGEMENT?
How engineering has been operating in the dark and what to do about it? If the software engineering world is truly next in line to embrace a metrics-driven management approach, what metrics will emerge as the industry standards? The following is our take on the engineering metrics of the future, based on our work with over 300 customers
Five Tips for Building a SaaS Management Business Case
We created this guide to assist you in building a business case when selecting the the right Saas. In in it you’ll find five tips of how to approach creating a business case and an overview of business benefits you’ll want to consider in your analysis. While this guide is focused on SaaS management, the tips and approach can be leveraged for any initiative.
Achieving Network Modernization for the Decade Ahead
This White Paper examines how VMware and Intel have worked together to deliver network virtualization capabilities that leverage software and hardware innovation to provide a wide range of business and operational benefits to enterprises that need their networks to be every bit as agile, flexible, secure, and elastically scalable as their other infrastructure supporting the business resiliency, availability, and performance of increasingly valuable applications and workloads.
Conversational Microsoft 365 Backups
Download “Conversational Microsoft 365 Backups” ebook to find out why; Microsoft 365 data is a business asset and should be included in your backups, failing to backup Microsoft 365 can lead to major outages, lost time, and lost profits, and backing up Microsoft 365 ensures quick data recovery and keep operations running.
YOUR OWN CROSS-PLATFORM PUBLISHING ECOSYSTEM: BUILD VS BUY
Utilizing your own publishing ecosystem can boost revenue and help build your brand. Get the e-book now and learn more on: - Benefits of a self-run publishing ecosystem - Initial time and funding investment analysis - Long-term cost of maintenance comparison
9 Ways to Lower Costs & Increase Database Performance
The global recession demands that organizations take a hard look at the cost of their database administration and other operating expenses. A database administrator needs to explore ways to manage overall costs while improving database performance. Download the e-book to explore nine ways database administrators can directly impact the bottom line.
Buyer’s Guide to Enterprise Kubernetes Solutions
In just a few years, Kubernetes has rapidly emerged as the de-facto open-source standard for container orchestration. Numerous Kubernetes products have emerged recently making it difficult to compare their offerings. This guide identifies 19 technical and operational capabilities to consider while evaluating various vendor offerings. It then provides a summary and a detailed comparison of these capabilities for five leading solutions in this market: VMware Tanzu, Google Anthos, Red Hat OpenShift, Rancher, and Platform9 Managed Kubernetes.
O’Reilly: Kubernetes Operators: Automating the Container Orchestration Platform
Download our E-book! Learn how to Deploy an Operator on a Kubernetes cluster. Services: Hybrid Cloud, Cloud-Native Development, Automation, IT Optimization, Integration, Digital Transformation.
The Forrester Wave™: Digital Asset Management For Customer Experience, Q4 2019 - The 14 Providers That Matter Most And How They Stack Up
In our 28-criterion evaluation of digital asset management (DAM) for customer experience providers, we identified the 14 most significant ones — Adobe, Aprimo, BrandMaker, Bynder, Canto, CELUM, Censhare, Digizuite, MediaBeacon, Northplains, Nuxeo, OpenText, Sitecore, and Widen — and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development and delivery professionals select the right one for their needs.
Future Ready with SaaS Management
Uncover 5 ways that VMware vRealize Cloud Management and vRealize Cloud Universal give infrastructure, cloud, and operational teams a proven way to make cloud your business.
Guide To: Building a Design System Community
This guide is for design system makers who want to scale their initiatives in a sustainable way by building a design system community and establishing a company-wide design culture. It’s also for collaborators and key stakeholders outside of the core group who may have heard about design system efforts at their company, and want to learn why (and how) to get involved.
Align Salesforce with your enterprise quality strategy to deliver safer, faster updates
The following white paper shares best practices for building a modern testing strategy that will accelerate the delivery of Salesforce updates.
Simplify endpoint backup with Druva
Simplify endpoint data protection and reduce data risks. Improve cyber resilience and compliance, protecting enterprise workforce and data assets. Download now to see six customer stories for overcoming data protection challenges
BEST PRACTICES FOR MIGRATING TO CONTAINERIZED APPLICATIONS
This document will outline specific, technical recommendations and guidelines for migrating software into containers, ranging from image build procedures to how they should run in production. The application requirements will dictate how the application should be migrated.
Why the Document Data Model
In this guide, we’ll discuss the fundamental design concepts underpinning the document data model, how they help developers innovate faster, and use cases where you can put document databases to work.
From Theory to Practice: Top Considerations for Migrating to Windows 10 Modern Management with VMware Workspace ONE
The goal of this paper is to provide an overview and guidance around key considerations when migrating to modern management of Windows 10 desktops with Workspace ONE.
The GORILLA GUIDE to Kubernetes Operations
Your resource to ensure the success of your Enterprise Kubernetes projects by thinking through critical decisions around deployment options, day-2 operational considerations, use cases, and choosing your Kubernetes implementation solutions.
Business Thinking for Designers
The essential vocabulary and strategies to effectively communicate with your business partners, plus tools, tips, and frameworks that you can put right to work.
SAP digital transformation requires Continuous Testing
Find out why it's time to move towards Continuous Testing for your SAP-enabled business processes; How Tricentis can help transform the SAP software testing …
A FRICTIONLESS ZERO TRUST STRATEGY
Download this white paper to learn how to realize frictionless Zero Trust to understand authentication gaps across on-premises and cloud identity stores, detect, analyze and reduce risks in real-time and improve user experience and operational efficiency for both the end-users and IT teams.
Design Systems Handbook
Learn how you can create your design system and help your team improve product quality while reducing design debt.
Security Software Company Bolsters Visibility and Control Over Salesforce
As a leading security company, Ping Identity sought a vendor who could meet their high standards for an approach that would be both comprehensive and easy to adapt to their ongoing SaaS security needs.
SUSE Enables the Promise of SAP S/4HANA
SUSE enables the promise of SAP S/4HANA by delivering SAP applications faster, easier, and with lower risk — onpremises and in the cloud.
4 Fundamentals of Sales Analytics Success: What Sales Ops Needs to Know
In this paper, you’ll learn why understanding your data leads to deeper insights; a single source of truth helps to get your team on the same page
10 Companies Using Platforms and Ecosystems to Succeed- How you can too
This eBook explores 10 companies including Microsoft, Salesforce, and SAP, that are using platforms and ecosystems to drive revenue, deliver a better customer experience, and set themselves apart in today's highly competitive digital economy.
How to Improve Data Quality
This ebook discusses the importance of data quality in any end-to-end AI project, with a specific focus on the need for data labeling through active learning.
Drive business growth with machine learning personalization
In this eBook, we’ll take a deeper look at Amazon Personalize and what it can mean for your business.
MANHATTAN ACTIVE® PLATFORM TECHNOLOGY
The Manhattan Active® Platform is a cloud-native foundation for always current, constantly adaptive operations. Learn what characteristics make it ideal for supply chain companies today, and into the future.
SIMPLE SAAS SECURITY FOR WEB APPS IN ANY CLOUD
Learn about the top 10 common app security risks and how you can adopt solutions that will best serve your business
IDaaS FOR THE APP DEVELOPER
Read this white paper to gain a deeper understanding of why you should care about customer identity and access management?
5 Ways Citrix Workspace puts user experience first
Learn five ways Citrix Workspace prioritizes user experience and security
Improve Productivity with Box and Office 365
Organizations across are relying on Box and Office 365 to get a consolidated content layer to improve productivity, collaboration, security, and compliance.
Build vs. Buy: Choosing the Right Kubernetes® Infrastructure
Uncover some of the things you’ll want to consider before making a decision on your future distributed application platform
Deliver Salesforce updates faster by tackling the #1 bottleneck in the software delivery process
Learn how to address the #1 challenge in the Salesforce delivery process
Getting Started With Microservices
This whitepaper aims to introduce the reader to microservices and to define their key characteristics and benefits.
THE SWISS ARMY KNIFE OF YOUR BUSINESS
HOW A UCaaS SYSTEM DOES MORE THAN JUST COMMUNICATION AND COLLABORATION
The Power of Information Mobility in Commercial Property Management.
Learn how landlords and property managers are reaching new heights with a well thought out workplace mobility strategy and gain insights on how to plan yours.
Driving CX Optimization Through Embedding Voice and Digital Channels with CRM
Learn how integrating your digital and voice channels with CRM data can help you give your customers the seamless communication they want.
The Guide to Multi Dimensional ADC Scaling for Digital Transformation
This eBook will explain what multi-dimensional ADC scaling is, its key use cases, and the considerations your organization should make when selecting a solution to support multi-dimensional ADC scaling in the face of digital transformation.
SAP S/4HANA migration guide: Key steps for faster, safer SAP updates
Whether your approach to S/4HANA migration is a greenfield approach, a brownfield approach or something in between, this guide will show you how to avoid false starts and unexpected costs along the way.
FLEXERA SAAS MANAGEMENT HANDBOOK
How do you get your arms around SaaS in your environment? How do you manage it effectively? And how do you get maximum return on your company’s SaaS investment? You’ll find the answers in this handbook
80% Test Automation coverage for a Telecommunications services provider
Know how Cigniti automated 250+ test scripts across the applications and improved test coverage by 80% for a Telecommunications services provider.
Lighting Up Your Graphics
Achieve realistic light for a wide range of art styles while keeping your game optimized for performance. This e-book outlines some of the tools and features you’ll find useful as you get started with the Universal Render Pipeline.
The True Costs of Creating, Launching and Operating a Game
The five milestones you need to hit in order to ensure your game is on the right path to success
Bohemia Interactive
How Multiplay supports Bohemia Interactive’s game server hosting challenges
25 ways to extend real-time 3D across your enterprise
25 real-world examples to inspire you on your real-time 3D journey. Discover how leading companies are creating and deploying immersive, realistic 3D representations of their products in AR, VR, and other…
Top 2020 Trends: Enterprise AR & VR
15 industry experts share why it’s poised to be a transformational year
Leveling up your 2D game
A step-by-step guide to the latest Unity 2D features used to create the popular Lost Crypt sample project
How to get and maintain control of your microservices
This eBook discusses how a hybrid application delivery system provides DevOps teams with the agility they demand while giving networking teams the control and centralized management they need.
Making the case for eClose
There are many challenges associated with implementing eClose solutions, particularly for borrowers, loan teams, and settlement agents. In this ebook, you’ll learn what to expect, how to proactively work with these three groups, and our best practices for maximizing adoption.
5 Reasons Why the SaaS Revolution Needs a Unified Content Strategy
A free tipsheet by aiim, providing insight into why the SaaS revolution needs a unified content strategy and more...
DynamoDB Users: Why Switching to Couchbase Will Save You Time and Money
In this paper, you will see how Couchbase was built from the ground up to provide excellent performance under many different workloads, with real-time data consistency on a global scale and a SQL for JSON query language
How to Choose a Database for Your Mobile Apps
Couchbase solves your requirements with simple mobile data storage, access, sync … Read the White Paper – How to Choose a Database for Your Mobile Apps.
