Remote Workforce Management
Resources
6 Essential Workforce Management Strategies for a Safe and Productive Return to Work_US
(US) 6 essential workforce management strategies that will help you design a safe and productive return-to-work plan
10 BEST PRACTICES FOR REMOTE AGENT SUCCESS THE 2021 EXPERTS GUIDE
Check out our 10 Best Practices for Remote Agent Success – The 2021 Experts Guide.
10 things to know about payroll only registration
Are you considering hiring international employees? Growing a global business is as exciting as it is daunting.
2020 and beyond: IT Ops facing change, disruption and the unknown
A new IDG survey explores how IT Operations, NOC, DevOps and SRE teams have been impacted as the demand for digital services skyrocket and a remote workforce model in place for the unforeseeable future.
The Transformed Workplace
The Covid19 pandemic has changed workplaces, contact centers forever, while altering 2020-21 budgets, priorities. This report examines companies’ response to the Covid-19 pandemic and how they will change their workplaces moving forward.
7 BIG CHALLENGES THE NETWORK ARCHITECT FACES IN HIGHER ED TODAY
WHILE THE CONFIDENCE LEVEL IN IT CAPABILITIES IS AT A NEW HIGH ON CAMPUS, THE JOB ISN’T GETTING ANY EASIER.
Checklist: MANAGING WORK-FROM-HOME CONTACT CENTER AGENTS
RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to work better together from any location, on any device, and via any mode to serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally
REMOTE AGENT PLAYBOOK
This is a manual to help you prepare your contact center with a business continuity plan to make remote work a functional reality.
THE COMPLETE GUIDE TO BUILDING A REMOTE GLOBAL TEAM
Globalization Partners enables companies to quickly and easily expand into 187 countries without the hassle of setting up local branch offices or subsidiaries. You identify the talent, and we employ your team member via our in-country payroll. This enables you to quickly and easily hire around the globe, and lifts the burden of figuring out HR, tax and legal matters from your shoulders to ours