Remote Workforce Management

Whitepaper

THE COMPLETE GUIDE TO BUILDING A REMOTE GLOBAL TEAM

Globalization Partners enables companies to quickly and easily expand into 187 countries without the hassle of setting up local branch offices or subsidiaries. You identify the talent, and we employ your team member via our in-country payroll. This enables you to quickly and easily hire around the globe, and lifts the burden of figuring out HR, tax and legal matters from your shoulders to ours

HR Management
Whitepaper

REMOTE AGENT PLAYBOOK

This is a manual to help you prepare your contact center with a business continuity plan to make remote work a functional reality.

HR Management
Whitepaper

Checklist: MANAGING WORK-FROM-HOME CONTACT CENTER AGENTS

RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to work better together from any location, on any device, and via any mode to serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally

HR Management
Human Resources
Whitepaper

7 BIG CHALLENGES THE NETWORK ARCHITECT FACES IN HIGHER ED TODAY

WHILE THE CONFIDENCE LEVEL IN IT CAPABILITIES IS AT A NEW HIGH ON CAMPUS, THE JOB ISN’T GETTING ANY EASIER.

HR Management
Whitepaper

The Transformed Workplace

The Covid19 pandemic has changed workplaces, contact centers forever, while altering 2020-21 budgets, priorities. This report examines companies’ response to the Covid-19 pandemic and how they will change their workplaces moving forward.

Learning & Talent Development
HR Management
Whitepaper

2020 and beyond: IT Ops facing change, disruption and the unknown

A new IDG survey explores how IT Operations, NOC, DevOps and SRE teams have been impacted as the demand for digital services skyrocket and a remote workforce model in place for the unforeseeable future.

HR Management
Whitepaper

10 things to know about payroll only registration

Are you considering hiring international employees? Growing a global business is as exciting as it is daunting.

Human Resources
HR Management
Talent Acquisition
Whitepaper

10 BEST PRACTICES FOR REMOTE AGENT SUCCESS THE 2021 EXPERTS GUIDE

Check out our 10 Best Practices for Remote Agent Success – The 2021 Experts Guide.

HR Management
Learning & Talent Development
Whitepaper

6 Essential Workforce Management Strategies for a Safe and Productive Return to Work_US

(US) 6 essential workforce management strategies that will help you design a safe and productive return-to-work plan

Human Resources
Learning & Talent Development
HR Management
Talent Acquisition