Whitepaper

20 books HR leaders should read in 2020

20 “must-reads” hand picked by our team of industry thought leaders

HR Management
Network
Whitepaper

The leadership guide to empathy in the workplace.

3 tips on how can leadership demonstrate empathy in the workplace?

HR Management
Human Resources
Learning & Talent Development
Talent Acquisition
Whitepaper

The Ultimate Guide to Multistate Employment - Navigating HR’s Legal and Practical Challenges

This guide will outline the hurdles multi-state employers face and help you reaffirm HR’s strategic role in the organization.

HR Management
HR Technology
Whitepaper

Driving digital destiny Digital Reinvention in automotive

Automotive firms need to rethink their organizations from the ground up. As the birthplace of traditional production chains, the automotive industry is transitioning from a vehicle-centric view to a state of deep, sustained customer centricity. It is doing this through a process we call Digital Reinvention

Technology Solutions
Marketing Technology
Learning & Talent Development
Mobile Computing
Network
Whitepaper

THE COMPLETE GUIDE TO BUILDING A REMOTE GLOBAL TEAM

Globalization Partners enables companies to quickly and easily expand into 187 countries without the hassle of setting up local branch offices or subsidiaries. You identify the talent, and we employ your team member via our in-country payroll. This enables you to quickly and easily hire around the globe, and lifts the burden of figuring out HR, tax and legal matters from your shoulders to ours

HR Management
Whitepaper

REMOTE AGENT PLAYBOOK

This is a manual to help you prepare your contact center with a business continuity plan to make remote work a functional reality.

HR Management
Whitepaper

Checklist: MANAGING WORK-FROM-HOME CONTACT CENTER AGENTS

RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to work better together from any location, on any device, and via any mode to serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally

HR Management
Human Resources
Whitepaper

7 BIG CHALLENGES THE NETWORK ARCHITECT FACES IN HIGHER ED TODAY

WHILE THE CONFIDENCE LEVEL IN IT CAPABILITIES IS AT A NEW HIGH ON CAMPUS, THE JOB ISN’T GETTING ANY EASIER.

HR Management
Whitepaper

The People Success Toolkit for Remote Work

The People Success Toolkit for Remote Work is a resource to help leaders and managers understand how remote work is impacting employees and how they can respond. It also contains advice to help people feel safe, connected, engaged, and productive.

HR Management
Whitepaper

How to Build the Ideal HR Team WITH LIMITED TIME, BUDGET AND RESOURCES

Wherever you are on the path to building an HR team, it’s necessary to have a destination in mind. A framework for how you’ll structure and organize your team and what you’ll focus on. You may not be able to achieve the ideal team overnight, or ever, but every team needs a north start to guide them. Download our guide to learn how you can build the ideal HR team with limited time, budget and resources.

HR Management
Workforce Management
Whitepaper

The Transformed Workplace

The Covid19 pandemic has changed workplaces, contact centers forever, while altering 2020-21 budgets, priorities. This report examines companies’ response to the Covid-19 pandemic and how they will change their workplaces moving forward.

Learning & Talent Development
HR Management
Whitepaper

How to Reduce Costs and Improve Profitability as a Subcontractor

The goal of every construction project is to make a profit. Profit is what's left after all costs and expenses associated with a project have been paid. When times are tight in construction, and there isn't a lot of work to bid, profit margins can be smaller. At times like this, it's more important than ever to maintain tight control over outgoings and expenses. We're here to help. We've put together the following guide on how subcontractors can help reduce financial risk, and how businesses can reduce costs by cutting unnnecesary friction in communication.

HR Management
Whitepaper

2020 and beyond: IT Ops facing change, disruption and the unknown

A new IDG survey explores how IT Operations, NOC, DevOps and SRE teams have been impacted as the demand for digital services skyrocket and a remote workforce model in place for the unforeseeable future.

HR Management
Whitepaper

COACHING LEADERSHIP

Download your Guide to Coaching Leadership and learn what employees need to be fully engaged at work, key commitments and characteristics of a coaching leader, and more…

Human Resources
Learning & Talent Development
Talent Acquisition
HR Management
Whitepaper

10 things to know about payroll only registration

Are you considering hiring international employees? Growing a global business is as exciting as it is daunting.

Human Resources
HR Management
Talent Acquisition
Whitepaper

10 BEST PRACTICES FOR REMOTE AGENT SUCCESS THE 2021 EXPERTS GUIDE

Check out our 10 Best Practices for Remote Agent Success – The 2021 Experts Guide.

HR Management
Learning & Talent Development
Whitepaper

6 Essential Workforce Management Strategies for a Safe and Productive Return to Work_US

(US) 6 essential workforce management strategies that will help you design a safe and productive return-to-work plan

Human Resources
Learning & Talent Development
HR Management
Talent Acquisition
Whitepaper

7 TELLTALE SIGNS YOUR LEADERSHIP PLAN NEEDS A REBOOT

This guide helps you identify signs that your leadership development plan could use some adjustments and outlines how to establish a sustainable leadership program within your organization. Find out if your leadership development plan could use a reboot.

HR Management
Learning & Talent Development
Workforce Management
Whitepaper

A GUIDE FOR COACHING FIRST-TIME MANAGERS

Download the guide and discover why coaching is important, strategies for new managers, and how to develop a coaching relationship.

HR Management
Workforce Management