In June of 2020, Everbridge commissioned Forrester to conduct a Total Economic Impact™ Study on the cost savings and business benefits enabled by a critical event management platform. Not long after the completion of the original study, the world experienced the critical event of all critical events: the global COVID-19 pandemic.
We asked Forrester to speak to decision-makers from organizations that used our critical event management (CEM) platform to manage operations during this unprecedented time and to see what impact their investments had on their organizations’ move to remote work and, in some cases, their eventual return to work.
Download the updated study to learn: