Business Process Management
Resources
6 WAYS TO DIGITAL TRANSFORMATION
A 6 step checklist that walks you through the common roadblocks to automation success.
DATA: THE NEW LANGUAGE OF HR
Find out how you can use big data to demonstrate HR’s value through the language of business: time and money.
Digital Document Management and E-Signature Optimize the New HR
Aberdeen’s research offers recommendations on how to prioritise and resolve misalignment and address risks for collaboration projects.
Salesforce Essential Guides: Navigating the Sales Process
Explore the 7 stages Salesforce sales teams recommend — from prospect to close and beyond.
The Top 5 Reasons To Automate Sales Order Processing
Modern businesses are ditching the manual approach and automating their sales order processing. Here’s why.
Regulatory and Compliance Best Practices for Investment Reporting
Best practices for compliance reporting and how technology can help
Diversity in the Digital Workplace
It’s time to bring diversity to the digital workplace and enable workers and their digital counterparts to work in harmony.
How Organizations Drive ROI Through Business Continuity Management
This report explores the foundational elements of BCM, how organizations can understand their level of BCM maturity, what it takes to develop a business continuity plan, why a Continuity Blueprint is an essential part of risk management and how to implement a BCM system that can produce a return on investment.
Is The Alternative Investment Market Addicted To Data?
The following insights, produced in association with Private Equity Wire, shine a light on how limited partners currently think about the data they receive from managers.
Things You Can Do Right Now to Reduce High Call Volume
If your customer service team is receiving a higher call volume than normal, then use these strategies to make your agents more efficient, and to decrease wait times for your customers.
Outcome Metrics
Find out which features in a financial system can help you be successful and discover how to monitor performance and link metrics to your mission
6 Misconceptions About Sales Order Automation
Discover how and why sales order automation is a seamless comprehensive, IT-light, and rapid ROI technology
The ABCs of Process Automation
Learn more about the process automation options that are available to you and how to use them in order to improve your finance and accounting operations
The Sales Leader Guide
FIND OUT HOW TO GET ALL YOUR SALES REPS TO PERFORM LIKE THE TOP 1%
Digital Business Acceleration
Download Gartner's research to help you prioritize digital business efforts in five areas: Fast Lane, Growth Lane, Fix-it-Lane, Slow Lane and Exit.
Ironclad Software Guide for Improved Operational Efficiency
Reduce risk, and increase productive with greater contract management insight and oversight
SaaS Finance Leaders: 5 Steps to Drive Your Company from Early to Growth Stage
This e-book explains the five steps SaaS leaders can take to drive the business from early to growth stage
How to drive action through storytelling
In this ebook, we share how you can use data to craft a compelling story, deliver key insights, and motivate your audience.
A Day in the Life : How Automation Is Changing Field Service
This ebook looks at some of the inefficiencies of traditional field service, then highlights how AI-driven automation can help field teams work smarter and more efficiently.
Knowledge Management Buyer’s Guide
There are many things to consider when searching for the right knowledge management system (KMS).
Workforce(Mis)management is Expensive
Digital Solutions for 7 Common Workforce Problems That Affect an Organisation’s Bottom Line
Discovering Diamanti for Data Analytics
A better understanding of both how and why Diamanti, a purpose-built platform for Kubernetes, is also an exceptional fit for Splunk.
Finance Disrupted
Workday commissioned a survey of industry finance and IT leaders across Singapore, Hong Kong, Australia and New Zealand to examine not only the impact of the global pandemic on businesses and specific industries, but also the future trends and opportunities they see...
The Claim Game: Why expense reporting is broken (and how to fix it)
Discover how innovative new technologies are eliminating time-consuming manual processes while surfacing data and insights to make informed decisions that drive business growth.
Next-gen CCM: Take a Complex Document and Make It Simple
Learn more about how to ensure your complex documents meet the expectations of today’s digitally empowered consumer.
SUSE Enables the Promise of SAP S/4HANA
SUSE enables the promise of SAP S/4HANA by delivering SAP applications faster, easier, and with lower risk — onpremises and in the cloud.
Design Systems Handbook
Learn how you can create your design system and help your team improve product quality while reducing design debt.
Process Excellence for Frictionless Finance - How Finance departments can optimize processes for the outcomes that matter
Download our eBook to find out how Process Mining can help different finance functions optimize their processes to achieve the outcomes they want
THE RETAILER’S GUIDE: SEVEN KEY STRATEGIES TO GROW YOUR PROFITS
In this white paper, we explore seven key strategies that organizations have used to improve their results and show you how to use them to your company’s advantage. Ranging from top-line revenue-oriented actions to regulatory burden management to simple cost-cutting tips, these strategies will help you free up scarce resources, maximize your company’s strengths and grow your profits in 2019. Each strategy is accompanied by a case study that brings the ideas to life.
Planning Deconstructed: 5 Types of Planning Crucial to Delivering on Strategy with a Dynamic and Continuous Approach
The purpose of this paper is to outline different planning types and what a more continuous and agile approach to planning looks like. Assess your capabilities across each type and determine your organization’s maturity level. You’ll understand what it takes to create plans that enable you to continuously connect strategy to delivery
Align Salesforce with your enterprise quality strategy to deliver safer, faster updates
The following white paper shares best practices for building a modern testing strategy that will accelerate the delivery of Salesforce updates.
5 BEST PRACTICES OF HIGH PERFORMING FINANCE LEADERS
Learn the secrets of high-performing CFOs who are changing the role of finance into forward-thinking strategy and consulting
5 Best Practices for Preparing Data for Reports and Presentations
Key Takeaways - Performance reports and ad hoc analysis are critical to developing company strategies - securing finance's role as a business partner - Finance needs to be able to access, enrich, and apply data from across the enterprise in order to support informed decision-making - Modern tools for data preparation enable finance to create information-rich reports faster, easier, and on a repeatable basis
Planning Deconstructed: 5 Types of Planning Crucial to Delivering on Strategy with a Dynamic and Continuous Approach
The purpose of this paper is to outline different planning types and what a more continuous and agile approach to planning looks like. Assess your capabilities across each type and determine your organization’s maturity level. You’ll understand what it takes to create plans that enable you to continuously connect strategy to delivery.
A Maturity Model for Global Statutory Reporting
How advanced is your global statutory reporting cycle? Use this maturity model to assess current capabilities and conceptualise the stages along the way to getting to the ideal state.
Wake-Up Call: Digitally Transform Your Pharma Supply Network NOW
Explore the critical capabilities needed to achieve greater agility in the pharma supply chain—and learn how multienterprise work management can help you achieve new levels of supplier collaboration, so you can improve product quality, reduce disruptions, drive down costs, and improve on-time, in-full (OTIF) performance
RETHINK FOR RESULTS: Driving Change Through Content-Driven Digital Transformation
We’ve sponsored research by Harvard Business Review Analytic Services to examine how LOB leaders create business value by digitally transforming their processes. Through deep interviews with companies in the midst of driving transformation, this white paper will share these leaders’ secrets of how they created tangible business impacts and helped their companies grow.
Contact Center 2.0: The Rise of Collaborative Contact Centers
How digital transformation is making contact centers unified, collaborative, and intelligent In this report from Altimeter, a Prophet Company, Brian Solis shares his insights on the transformation of contact centers in today’s digital workplace. Contact Center 1.0 was designed and deployed at scale in the 1960s, and the models and standards that defined them are still alive and well today. In his report, Brian introduces Contact Center 2.0—an integrated approach to unified communications that enables business experts and contact center agents to work in harmony to deliver modern, real-time customer experiences.
9 Best Practices for Preconstruction Success
Here are nine tips for the best pre-construction practice, to minimize mistakes, improve performance and avoid those wobbly bridges.
2021 CIO Agenda: Seize This Opportunity for Digital Business Acceleration
Discover the four key activities that will help you accelerate digital business in 2021 and beyond.
7 Things FERC Filers Should Know About XBRL Reporting
See a quick guide that explains what the XBRL format is, the Federal Energy Regulatory Commission's XBRL mandate, and what energy companies and utilities …
RESPONDING TO EXTREME CHANGE: THE FOUR PILLARS OF OPERATIONAL AGILITY
In this guide, you’ll find out what to look for in a Digital Workforce that is built to scale and discover where to focus your attention as you start to scale your deployment.
The Strategic Intelligent Automation Index: How Boards are Shaping Future Organisational Models Around a Digital Workforce.
In this report, we share our analysis of FTSE 350 organizations annual reports and highlight the increased use of automation, cloud and AI.
Transforming IT Operations To Enable Better Business Outcomes
Read this ESG whitepaper to know how improving operational efficiency is the most important objective IT expects to accomplish from their organizations’ investments in the area of AI/ ML.
Defining A Successful AI Project
How should organizations choose their AI projects? Should it be a trendy, consumer-facing solution such as a chatbot, virtual assistant, or computer vision application? Or is it better to focus on embedded, back-of-the-house projects that quietly help to improve internal operations, employee efficiency, or decision-making? This ebook has answers.
Digital Twins and Immersive Technologies in the Energy Industry
The energy industry is faced with a tumultuous landscape of challenges that include rising costs and increased market volatility. In this white paper, you will learn how real-time 3D technology can enable this optimization at all stages within the energy industry.
The Total Economic Impact™ Of Moxie Kbot: Cost Savings And Business Benefits Enabled By Contextual Guidance
Forrester Consulting conducted a Total Economic Impact™ (TEI) study to examine the potential ROI enterprises may realize by deploying Kbot. The results: A quantifiable benefit of over $9M over 3 years.
8 Organic App Growth Strategies in the Age of COVID
In this whitepaper, Branch co-founder Mada Seghete brings you 8 tips to grow your app without breaking the bank.
WORK DIFFERENT SUCCESS KIT: How to rethink and reinvent market research
Hear from thought leaders and researchers at Chobani, Uber Eats, and Pinterest, as well as our own research experts on the lessons learned from 2020 so far, and what you need to do to reinvent and rethink your research programs for the new norm.
A digital foundation for Architecture, Engineering and Construction collaboration.
Download our eBook and get answers to key questions that will help you build efficiency and security to deploy one collaboration tool to power seamless site-to-HQ working.
Guidelines for maintaining business continuity for your organization
This white paper presents a complete approach to keep people productive during planned or unplanned disruptions, including best practices for a complete business continuity strategy as well as technologies to provide secure access to apps and data on any device, over any network or cloud. By ensuring seamless operations no matter what happens, Citrix Workspace solutions help protect your business from consequences such as financial losses, damaged reputation, weakened customer and partner relationships, and lost productivity.
5 traits of wildly successful tech companies you can adopt today
Today’s top technology companies shine with what Forbes calls an “innovation premium” – additional value they generate in the stock market solely because of their reputation for disruption.
The Total Economic Impact™ Of Everbridge CEM Platform
Threats to the modern organization are growing, and they come from all sides, from severe weather and wildfires to civil unrest, terrorism, and even global pandemics. Everbridge helps security teams cut through the noise to quickly identify, assess and address those threats in order to safeguard company assets and employees.