The next decade will require a pivotal transformation from traditional customer experience (CX) metrics to modern experience management (XM) programs.
With each passing year, just as in the CRM market, the shift towards cloud that is happening will rise…
Delivering results with Artificial Intelligence
What will the process mining market look like in 2025?
In a world where microseconds matter, Hitachi Virtual Storage Platform E series supercharges performance for business applications, while also meeting data efficiency needs with a simple-to-manage platform.
. Two proven techniques for reducing the attack surface on your data are data isolation and air gapping. Hitachi Vantara and Commvault deliver this kind of protection with the combination of Hitachi Data Protection Suite (HDPS) and Hitachi Content Platform (HCP) which includes several layers and tools to protect and restore your data and applications from the edge of your business to the core data centers.
Be prepared against ransomware threats by leveraging Hitachi Ops Center Protector for VMware Environments
A wholly-owned subsidiary of Hitachi, Ltd., guides our customers from what’s now to what’s next by solving their digital challenges. Working alongside each customer, we apply our unmatched industrial and digital capabilities to their data and applications to benefit both business and society.
Learn why It’s time for your organizations to move from appliance-based hardware or virtual load balancers to 100% software load balancing.
In line with the trends and developments we identified in our previous studies, The spring of B2B marketplaces (2017), B2B marketplaces are blossoming (2018), and The summer of B2B marketplaces (2020), B2B marketplaces have kept growing.
Download this eBook to learn how to embrace uncertainty, break through the status quo, and evolve in today’s rapidly changing markets. Partner with Planview on your journey to increased agility and flexibility, no matter how your teams work.
The finance function is evolving. Discover how trailblazing finance leaders are driving a digital-first agenda.
The big challenge for many brands is the complexity and scale of modern digital interactions, and the vast amount of data that comes with it. How can they build an understanding of the complicated and unpredictable ways in which customers behave? How do they move from data-to-insight, and then insight-to-action quickly, and at scale, to meet customer expectations? The good news is that most organizations are suffering very similar issues when transforming their digital experiences. In this guide, you’ll read about 5 ways some of the world’s biggest brands are using experience analytics - and the unique behavioral insights that come with it - to overcome the challenges they are facing.
Too many IT resources are being spent manually responding to storage problems and routine maintenance that, if left unchecked, could lead to downtime or data loss. Fortunately, a new class of intelligent storage with autonomous capability, combined with robotic process automation (RPA), can hyper-automate storage management, using software automation to perform tasks faster and more accurately. Read this white paper to explore five key benefits of deploying intelligent storage and RPA to optimize data center efficiency.
In this guide, Lada Gorlenko, Director of Experience Research at Smartsheet, and Lauren Palmer, Director of UX Research at Google, share their tips on how to enable UX teams to deliver breakthrough experiences at scale.
ServiceNow commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential business benefits enterprises may realize by deploying ServiceNow to catalyze digital business transformation.
In order to meet the expectations of advertisers in this digital-first age, news organizations must fine-tune their underlying sales engines – especially as they expand their product portfolios to include events, social media, branded content and more cross-channel offerings. This paper will examine how publishers and media can leverage end-to-end solutions to excel in the modern marketplace
In this report, we share our analysis of FTSE 350 organizations annual reports and highlight the increased use of automation, cloud and AI.
In this guide, you’ll find out what to look for in a Digital Workforce that is built to scale and discover where to focus your attention as you start to scale your deployment.
How digital transformation is making contact centers unified, collaborative, and intelligent In this report from Altimeter, a Prophet Company, Brian Solis shares his insights on the transformation of contact centers in today’s digital workplace. Contact Center 1.0 was designed and deployed at scale in the 1960s, and the models and standards that defined them are still alive and well today. In his report, Brian introduces Contact Center 2.0—an integrated approach to unified communications that enables business experts and contact center agents to work in harmony to deliver modern, real-time customer experiences.
We’ve sponsored research by Harvard Business Review Analytic Services to examine how LOB leaders create business value by digitally transforming their processes. Through deep interviews with companies in the midst of driving transformation, this white paper will share these leaders’ secrets of how they created tangible business impacts and helped their companies grow.
Digital transformation initiatives put pressure on your IT organization to adapt to requirements for delivering innovative new services that are reliable and secure. As a result, you are under constant pressure to provide continual uptime in the data center to meet growing customer demand and stay competitive.
Business priorities drive IT priorities. And IT capabilities underpin business capabilities, which either limit or expand future priorities in an endless cycle. Whether that cycle is virtuous or vicious depends on how closely IT and business priorities are aligned. With data increasingly coming from outside the core data center, harnessing all that information will require stretching your imagination to the edge.
Technology and service providers need to prepare for a set of external forces that will impact their markets, their clients and their organization in the coming years. These forces emerge from changing customer demand, shifting industry dynamics, emerging technology and trends, challenges from new (and old) entrants, disruptive business models and geopolitics. Download our e-book to uncover the trends and challenges facing your role as a product manager.
Uncover 5 ways that VMware vRealize Cloud Management and vRealize Cloud Universal give infrastructure, cloud, and operational teams a proven way to make cloud your business.
The shift to ecommerce and faster, cheaper delivery has meant exponential growth in orders and shipments. The added complexity in the supply chain is now too much for humans to make optimised decisions. Machine learning can take these vast amounts of data and turn them into improved, end-to-end operations.
The following white paper shares best practices for building a modern testing strategy that will accelerate the delivery of Salesforce updates.
For all those who are considering investing in design systems. This guide will cover the potential costs and benefts, common pitfalls, and best practices for how leaders can position the initiative for success.
This research will empower CIOs to have renewed conversations with roles in the organization that have a crucial impact on digital transformation.
5 best practices for preparing financial data
The use of NVMe-based solid-state media, disaggregated storage, and scale-out software-defined architectures deliver very efficient infrastructure for the hyperscalers, but enterprises and most service providers do not typically have the same sophisticated development resources available to themto build these infrastructures.
Digital transformation requires a steady and resilient infrastructure that is both agile and cost-effective. Efficient data management and data storage are certainly the backbone of any such infrastructure. Download this whitepaper to learn more.
The dramatic shift to online research in 2020-21, and particularly the use of artificial intelligence, has already fueled a substantial change in the industry. So what does that mean for the future of market research, and how should researchers continue to adapt?
Explains machine learning (ML) technology — what it is, how it works and why it offers better protection against the sophisticated attacks that bypass standard security measures.
This eBook will explain what multi-dimensional ADC scaling is, its key use cases, and the considerations your organization should make when selecting a solution to support multi-dimensional ADC scaling in the face of digital transformation.
Customer insights (CI) professionals should use Forrester's Now Tech report to understand the value they can expect from a digital intelligence technology provider and select vendors based on size and functionality.
Learn how to address the #1 challenge in the Salesforce delivery process
Learn more about those who lead and those who don’t. You’ll also find out if you are a leader, and get tips on what to do if you are not.
The 2021 CIO Agenda highlights four key activities that distinguish top organizations from typical and trailing counterparts when it comes to digital business acceleration.
From our expert research and interactions with thousands of companies in a wide range of industries, we’ve compiled digital business transformation best practices into a customizable roadmap. Your organization can use this roadmap to understand the key stages, resources and people required to plan and execute an effective digital business transformation initiative.
SD-WAN (Software Defined Wide Area Network) can help enterprises improve application performance, lower WAN costs, and strengthen business continuity. But as you consider deploying SD-WAN, it’s important to understand the differences between solutions. Identifying which features matter to your enterprise is essential in making this selection. This paper discusses the most important considerations and outlines capabilities that separate “just okay” products from really good ones. While this paper does not compare specific products, it does include examples of features from Citrix SD-WAN, one of the leading WAN Edge solutions in the industry.
SUSE enables the promise of SAP S/4HANA by delivering SAP applications faster, easier, and with lower risk — onpremises and in the cloud.
Understand the best practices that will simplify your move to SD-WAN.
Read this e-book to learn how a unified app-delivery strategy can help you increase IT efficiency and reduce security risks.
How Digital Transformation is Changing the Face of Canadian Manufacturing
This eBook explores 10 companies including Microsoft, Salesforce, and SAP, that are using platforms and ecosystems to drive revenue, deliver a better customer experience, and set themselves apart in today's highly competitive digital economy.
Download Gartner's research to help you prioritize digital business efforts in five areas: Fast Lane, Growth Lane, Fix-it-Lane, Slow Lane and Exit.
Key statistics and trends from industry reports and surveys to help you deal with the changes in digital and ecommerce.
Enabling Enterprise AI Enterprise AI is at peak hype, yet AI has yet to fundamentally change most businesses. For the most part, those that have been successful have democratized the use of data throughout the organization. But how can everyone else catch up? Enter: data science, machine learning, and AI platforms.