Resources
The Future of Work Compendium
Why technology, innovation, and automation continue to drive the future of work and why securing the right talent is more important than managing headcount and costs
Guide to Building a Secure Identity and Access Management (IAM) Program
Find out what is Identity Access Management, the barriers and the challenges
The Claim Game: Why expense reporting is broken (and how to fix it)
Discover how innovative new technologies are eliminating time-consuming manual processes while surfacing data and insights to make informed decisions that drive business growth.
Design Systems Handbook
Learn how you can create your design system and help your team improve product quality while reducing design debt.
Four Ways SaaS Vendors Can Tell They’re Ready to Launch a Partner Program
How can you tell if the time is right for your software business to launch a partner network program?
Discovering Diamanti for Data Analytics
A better understanding of both how and why Diamanti, a purpose-built platform for Kubernetes, is also an exceptional fit for Splunk.
Workforce(Mis)management is Expensive
Digital Solutions for 7 Common Workforce Problems That Affect an Organisation’s Bottom Line
The future of XM
The next decade will require a pivotal transformation from traditional customer experience (CX) metrics to modern experience management (XM) programs.
Litigation Management: Four Ways to Improve Your Approach
Four strategies that can guide companies’ litigation-prevention approaches.
Disruptive Customer Engagement
With each passing year, just as in the CRM market, the shift towards cloud that is happening will rise…
Why Enterprises Need Data Science, Machine Learning, and AI Platforms
Delivering results with Artificial Intelligence
Improve Productivity with Box and Office 365
Organizations across are relying on Box and Office 365 to get a consolidated content layer to improve productivity, collaboration, security, and compliance.
Market Guide for Process Mining
What will the process mining market look like in 2025?
Sage 300 Construction and Real Estate: Technology Integration the difference between making a profit or a loss in construction
How the the construction industry is becoming more technology-led and now in a position where market forces, compliance, and technology advances are propelling change within the sector.
Hitachi Virtual Storage Platform E Series: Capacity Without Compromise
In a world where microseconds matter, Hitachi Virtual Storage Platform E series supercharges performance for business applications, while also meeting data efficiency needs with a simple-to-manage platform.
Greater Ransomware Protection Using Data Isolation and Air Gap Technologies
. Two proven techniques for reducing the attack surface on your data are data isolation and air gapping. Hitachi Vantara and Commvault deliver this kind of protection with the combination of Hitachi Data Protection Suite (HDPS) and Hitachi Content Platform (HCP) which includes several layers and tools to protect and restore your data and applications from the edge of your business to the core data centers.
The World’s Fastest Ransomware Recovery From Immutable Snapshots For VMware Environments
Be prepared against ransomware threats by leveraging Hitachi Ops Center Protector for VMware Environments
The Long Road Ahead to Ransomware Preparedness
A wholly-owned subsidiary of Hitachi, Ltd., guides our customers from what’s now to what’s next by solving their digital challenges. Working alongside each customer, we apply our unmatched industrial and digital capabilities to their data and applications to benefit both business and society.
The Total Economic Impact™ Of Everbridge CEM Platform
Threats to the modern organization are growing, and they come from all sides, from severe weather and wildfires to civil unrest, terrorism, and even global pandemics. Everbridge helps security teams cut through the noise to quickly identify, assess and address those threats in order to safeguard company assets and employees.
Transform Your Network with Advanced Load Balancing from VMware
Learn why It’s time for your organizations to move from appliance-based hardware or virtual load balancers to 100% software load balancing.
The sun rises The role and opportunities of B2B marketplaces in a post-Covid world
In line with the trends and developments we identified in our previous studies, The spring of B2B marketplaces (2017), B2B marketplaces are blossoming (2018), and The summer of B2B marketplaces (2020), B2B marketplaces have kept growing.
The World of Work is Changing: Will You Evolve or Be Left Behind?
Download this eBook to learn how to embrace uncertainty, break through the status quo, and evolve in today’s rapidly changing markets. Partner with Planview on your journey to increased agility and flexibility, no matter how your teams work.
5 traits of wildly successful tech companies you can adopt today
Today’s top technology companies shine with what Forbes calls an “innovation premium” – additional value they generate in the stock market solely because of their reputation for disruption.
CFO 3.0 – Digital Transformation Beyond Financial Management
The finance function is evolving. Discover how trailblazing finance leaders are driving a digital-first agenda.
Guidelines for maintaining business continuity for your organization
This white paper presents a complete approach to keep people productive during planned or unplanned disruptions, including best practices for a complete business continuity strategy as well as technologies to provide secure access to apps and data on any device, over any network or cloud. By ensuring seamless operations no matter what happens, Citrix Workspace solutions help protect your business from consequences such as financial losses, damaged reputation, weakened customer and partner relationships, and lost productivity.
A digital foundation for Architecture, Engineering and Construction collaboration.
Download our eBook and get answers to key questions that will help you build efficiency and security to deploy one collaboration tool to power seamless site-to-HQ working.
5 WAYS LEADING BRANDS ARE DRIVING DIGITAL EXPERIENCE TRANSFORMATION
The big challenge for many brands is the complexity and scale of modern digital interactions, and the vast amount of data that comes with it. How can they build an understanding of the complicated and unpredictable ways in which customers behave? How do they move from data-to-insight, and then insight-to-action quickly, and at scale, to meet customer expectations? The good news is that most organizations are suffering very similar issues when transforming their digital experiences. In this guide, you’ll read about 5 ways some of the world’s biggest brands are using experience analytics - and the unique behavioral insights that come with it - to overcome the challenges they are facing.
WORK DIFFERENT SUCCESS KIT: How to rethink and reinvent market research
Hear from thought leaders and researchers at Chobani, Uber Eats, and Pinterest, as well as our own research experts on the lessons learned from 2020 so far, and what you need to do to reinvent and rethink your research programs for the new norm.
5 Ways to Boost IT Efficiency with Intelligent Storage and Robotic Process Automation
Too many IT resources are being spent manually responding to storage problems and routine maintenance that, if left unchecked, could lead to downtime or data loss. Fortunately, a new class of intelligent storage with autonomous capability, combined with robotic process automation (RPA), can hyper-automate storage management, using software automation to perform tasks faster and more accurately. Read this white paper to explore five key benefits of deploying intelligent storage and RPA to optimize data center efficiency.
Scaling UX impact in a digital-first world
In this guide, Lada Gorlenko, Director of Experience Research at Smartsheet, and Lauren Palmer, Director of UX Research at Google, share their tips on how to enable UX teams to deliver breakthrough experiences at scale.
The 4 Actions of High-Growth Marketing Teams: 2021 Planning, Budgeting, and Measurement Benchmarks
Marketing's crusade to measure revenue impact has been ongoing for the last 20 years. However, as we head into the 2020's, the playing field has changed. Read the report and learn how to establish your marketing team as a growth driver
Driving Digital Transformation And Business Value With ServiceNow: Transforming Your Operational Productivity Using The Now Platform
ServiceNow commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential business benefits enterprises may realize by deploying ServiceNow to catalyze digital business transformation.
How to Fuel Ad Sales with Your Tech Stack
In order to meet the expectations of advertisers in this digital-first age, news organizations must fine-tune their underlying sales engines – especially as they expand their product portfolios to include events, social media, branded content and more cross-channel offerings. This paper will examine how publishers and media can leverage end-to-end solutions to excel in the modern marketplace
8 Organic App Growth Strategies in the Age of COVID
In this whitepaper, Branch co-founder Mada Seghete brings you 8 tips to grow your app without breaking the bank.
The Total Economic Impact™ Of Moxie Kbot: Cost Savings And Business Benefits Enabled By Contextual Guidance
Forrester Consulting conducted a Total Economic Impact™ (TEI) study to examine the potential ROI enterprises may realize by deploying Kbot. The results: A quantifiable benefit of over $9M over 3 years.
Digital Twins and Immersive Technologies in the Energy Industry
The energy industry is faced with a tumultuous landscape of challenges that include rising costs and increased market volatility. In this white paper, you will learn how real-time 3D technology can enable this optimization at all stages within the energy industry.
Defining A Successful AI Project
How should organizations choose their AI projects? Should it be a trendy, consumer-facing solution such as a chatbot, virtual assistant, or computer vision application? Or is it better to focus on embedded, back-of-the-house projects that quietly help to improve internal operations, employee efficiency, or decision-making? This ebook has answers.
Transforming IT Operations To Enable Better Business Outcomes
Read this ESG whitepaper to know how improving operational efficiency is the most important objective IT expects to accomplish from their organizations’ investments in the area of AI/ ML.
Empowering the CI/CD process with optimized logging
Logging acts like the eyes of an organization, but the insights offered by logging is only effective when it's optimized with the best practices outlined in this eBook
Connect Sales and Service Around the Customer
Read this white paper to understand the significance of bridging the gap between the sales and service systems. And by doing so how you can take the customer experience to the next level – boosting customer loyalty and revenue growth.
The Strategic Intelligent Automation Index: How Boards are Shaping Future Organisational Models Around a Digital Workforce.
In this report, we share our analysis of FTSE 350 organizations annual reports and highlight the increased use of automation, cloud and AI.
RESPONDING TO EXTREME CHANGE: THE FOUR PILLARS OF OPERATIONAL AGILITY
In this guide, you’ll find out what to look for in a Digital Workforce that is built to scale and discover where to focus your attention as you start to scale your deployment.
7 Things FERC Filers Should Know About XBRL Reporting
See a quick guide that explains what the XBRL format is, the Federal Energy Regulatory Commission's XBRL mandate, and what energy companies and utilities …
2021 CIO Agenda: Seize This Opportunity for Digital Business Acceleration
Discover the four key activities that will help you accelerate digital business in 2021 and beyond.
9 Best Practices for Preconstruction Success
Here are nine tips for the best pre-construction practice, to minimize mistakes, improve performance and avoid those wobbly bridges.
The ultimate guide to building a world-class brand tracker
What you will learn from this eBook - How to create a tracker to reflect the real world It’s easy to create a tracker with inherent biases. Learn how to design a tracker that minimizes biases and helps you keep a pulse on market changes. - How to go from brand tracking to action Done right, brand tracking is more than a measure or a metric – it’s a tool of action. See how to build your brand tracker to give you the right data on your priorities. - How to ask the right questions to the right people For a tracker to be effective, you need the right data. Learn best practices of how to ask the right questions to get the right insights.
Contact Center 2.0: The Rise of Collaborative Contact Centers
How digital transformation is making contact centers unified, collaborative, and intelligent In this report from Altimeter, a Prophet Company, Brian Solis shares his insights on the transformation of contact centers in today’s digital workplace. Contact Center 1.0 was designed and deployed at scale in the 1960s, and the models and standards that defined them are still alive and well today. In his report, Brian introduces Contact Center 2.0—an integrated approach to unified communications that enables business experts and contact center agents to work in harmony to deliver modern, real-time customer experiences.
RETHINK FOR RESULTS: Driving Change Through Content-Driven Digital Transformation
We’ve sponsored research by Harvard Business Review Analytic Services to examine how LOB leaders create business value by digitally transforming their processes. Through deep interviews with companies in the midst of driving transformation, this white paper will share these leaders’ secrets of how they created tangible business impacts and helped their companies grow.
Wake-Up Call: Digitally Transform Your Pharma Supply Network NOW
Explore the critical capabilities needed to achieve greater agility in the pharma supply chain—and learn how multienterprise work management can help you achieve new levels of supplier collaboration, so you can improve product quality, reduce disruptions, drive down costs, and improve on-time, in-full (OTIF) performance
A Maturity Model for Global Statutory Reporting
How advanced is your global statutory reporting cycle? Use this maturity model to assess current capabilities and conceptualise the stages along the way to getting to the ideal state.
Say Goodbye to Downtime : Keep your SAP services up and running with SUSE
Digital transformation initiatives put pressure on your IT organization to adapt to requirements for delivering innovative new services that are reliable and secure. As a result, you are under constant pressure to provide continual uptime in the data center to meet growing customer demand and stay competitive.
What's the State of Global Statutory Reporting?
Follow these tips to improve your global statutory reporting process: 1) Move away from traditional word processing spreadsheets and shift to a secure cloud reporting platform. 2) Centralize your entity reporting process to enable consistency, increase oversight, and improve team collaboration. 3) Save time by connecting data from your system of record directly to your system of work. 4) Connect your data, numbers, and narrative to ensure they are always up to date throughout financial statements and disclosures across different entities. 5) Have a smooth audit process by using a connected platform that makes record-keeping transparent and accurate.
The Essential Guide to Modern Data Management: Protect, Consolidate, and Put Your Data to Work in the Multicloud Era
Download the guide to learn how to take control of your data, build data resilience and compliance, and help your IT team become more productive to your business outcomes.
The Top 7 C ompliance Risks And How to Avoid Them
Download Paycor’s new whitepaper to learn the current best practices on keeping your company safe from the most pressing compliance risks of the day.
PAYCOR HR LEADERS SURVEY: The State of American Business: 2021
Paycor surveyed more than 2,000 HR and Finance leaders about their plans for the new year. Download our newest report to find out what they said.
Find Your Edge: Create value by harnessing data at the point of creation
Business priorities drive IT priorities. And IT capabilities underpin business capabilities, which either limit or expand future priorities in an endless cycle. Whether that cycle is virtuous or vicious depends on how closely IT and business priorities are aligned. With data increasingly coming from outside the core data center, harnessing all that information will require stretching your imagination to the edge.
Top Priorities for Tech & Service Providers: Leadership Vision for 2021
Technology and service providers need to prepare for a set of external forces that will impact their markets, their clients and their organization in the coming years. These forces emerge from changing customer demand, shifting industry dynamics, emerging technology and trends, challenges from new (and old) entrants, disruptive business models and geopolitics. Download our e-book to uncover the trends and challenges facing your role as a product manager.
5 BEST PRACTICES OF HIGH PERFORMING FINANCE LEADERS
Learn the secrets of high-performing CFOs who are changing the role of finance into forward-thinking strategy and consulting
Future Ready with SaaS Management
Uncover 5 ways that VMware vRealize Cloud Management and vRealize Cloud Universal give infrastructure, cloud, and operational teams a proven way to make cloud your business.
THE LEARNING SUPPLY CHAIN
The shift to ecommerce and faster, cheaper delivery has meant exponential growth in orders and shipments. The added complexity in the supply chain is now too much for humans to make optimised decisions. Machine learning can take these vast amounts of data and turn them into improved, end-to-end operations.
Planning Deconstructed: 5 Types of Planning Crucial to Delivering on Strategy with a Dynamic and Continuous Approach
The purpose of this paper is to outline different planning types and what a more continuous and agile approach to planning looks like. Assess your capabilities across each type and determine your organization’s maturity level. You’ll understand what it takes to create plans that enable you to continuously connect strategy to delivery
Align Salesforce with your enterprise quality strategy to deliver safer, faster updates
The following white paper shares best practices for building a modern testing strategy that will accelerate the delivery of Salesforce updates.
The IT Roadmap for Data and Analytics
The Gartner IT Roadmap for Data and Analytics is based on unbiased research and interactions with thousands of organizations across all industries and sectors. Data and analytics leaders can execute a smart, effective data and analytics initiative by following best practices detailed in the roadmap.
Guide To : Smart Executive Leadership for Design Systems
For all those who are considering investing in design systems. This guide will cover the potential costs and benefts, common pitfalls, and best practices for how leaders can position the initiative for success.
How Organizations Drive ROI Through Business Continuity Management
This report explores the foundational elements of BCM, how organizations can understand their level of BCM maturity, what it takes to develop a business continuity plan, why a Continuity Blueprint is an essential part of risk management and how to implement a BCM system that can produce a return on investment.
Diversity in the Digital Workplace
It’s time to bring diversity to the digital workplace and enable workers and their digital counterparts to work in harmony.
Open Banking – Reshaping Financial Services
Background and aims of the Payment Services Directive 2 (Directive 2015/2366), and the challenges of open banking
Ironclad Software Guide for Improved Operational Efficiency
Reduce risk, and increase productive with greater contract management insight and oversight
Regulatory and Compliance Best Practices for Investment Reporting
Best practices for compliance reporting and how technology can help
The Top 5 Reasons To Automate Sales Order Processing
Modern businesses are ditching the manual approach and automating their sales order processing. Here’s why.
The 5 Conversations CIOs Must Have to Support Digital Business Acceleration
This research will empower CIOs to have renewed conversations with roles in the organization that have a crucial impact on digital transformation.
5 Best Practices for Preparing Data for Reports and Presentations
5 best practices for preparing financial data
Why Your Organization Needs a Data Governance Strategy
You’ll learn about all of the different components of data governance, like data security, quality, connectivity, and compliance. We’ll explain the significance of each of these and how to put them into practice at your organization.
NVMeTCP Enables the Democratization of Disaggregated, NVMe-based Storage
The use of NVMe-based solid-state media, disaggregated storage, and scale-out software-defined architectures deliver very efficient infrastructure for the hyperscalers, but enterprises and most service providers do not typically have the same sophisticated development resources available to themto build these infrastructures.
Beware the Hidden Risks of BYO Appliances
Digital transformation requires a steady and resilient infrastructure that is both agile and cost-effective. Efficient data management and data storage are certainly the backbone of any such infrastructure. Download this whitepaper to learn more.
Things You Can Do Right Now to Reduce High Call Volume
If your customer service team is receiving a higher call volume than normal, then use these strategies to make your agents more efficient, and to decrease wait times for your customers.
6 Misconceptions About Sales Order Automation
Discover how and why sales order automation is a seamless comprehensive, IT-light, and rapid ROI technology
The State of AI in Market Research 2021
The dramatic shift to online research in 2020-21, and particularly the use of artificial intelligence, has already fueled a substantial change in the industry. So what does that mean for the future of market research, and how should researchers continue to adapt?
Knowledge Management Buyer’s Guide
There are many things to consider when searching for the right knowledge management system (KMS).
Five things every business needs to know about GDPR
This white paper explains in detail five things that every company should know about GDPR.
A Day in the Life : How Automation Is Changing Field Service
This ebook looks at some of the inefficiencies of traditional field service, then highlights how AI-driven automation can help field teams work smarter and more efficiently.
THE RISE OF MACHINE LEARNING IN CYBERSECURITY
Explains machine learning (ML) technology — what it is, how it works and why it offers better protection against the sophisticated attacks that bypass standard security measures.
How to drive action through storytelling
In this ebook, we share how you can use data to craft a compelling story, deliver key insights, and motivate your audience.
How to Stop payment Fraud with Financial Controls
Learn how organizations implement AP Automation to reduce payments fraud
SaaS Finance Leaders: 5 Steps to Drive Your Company from Early to Growth Stage
This e-book explains the five steps SaaS leaders can take to drive the business from early to growth stage
Outcome Metrics
Find out which features in a financial system can help you be successful and discover how to monitor performance and link metrics to your mission
REDUCING THE RISK OF STATUTORY REPORTING
Regulation will not be simplified any time soon, so businesses need to raise the bar to ensure that their processes and technology enablers are robust and allow them to report with confidence.
The Guide to Multi Dimensional ADC Scaling for Digital Transformation
This eBook will explain what multi-dimensional ADC scaling is, its key use cases, and the considerations your organization should make when selecting a solution to support multi-dimensional ADC scaling in the face of digital transformation.
Is The Alternative Investment Market Addicted To Data?
The following insights, produced in association with Private Equity Wire, shine a light on how limited partners currently think about the data they receive from managers.
Now Tech: Digital Intelligence Technologies, Q2 2019
Customer insights (CI) professionals should use Forrester's Now Tech report to understand the value they can expect from a digital intelligence technology provider and select vendors based on size and functionality.
Deliver Salesforce updates faster by tackling the #1 bottleneck in the software delivery process
Learn how to address the #1 challenge in the Salesforce delivery process
LEGAL RESPONSIBILITIES IN THE TIME OF COVID-19
Five important categories of policy development to consider through a legal lens in and after a pandemic
The Speed of Change : How Fast Are You?
Learn more about those who lead and those who don’t. You’ll also find out if you are a leader, and get tips on what to do if you are not.
